Issue No.03 - May/June (2000 vol.17)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/52.896247
Contrary to traditional wisdom, the authors found that when it comes to requirements negotiations, groups meeting face-to-face perform no better than those using video conferencing and computer support. Furthermore, their study identified a particular distributed group configuration that significantly improved performance and was more conducive to negotiation than face-to-face meetings.
Daniela E. Herlea Damian, Armin Eberlein, Mildred L.G. Shaw, Brian R. Gaines, "Using Different Communication Media in Requirements Negotiation", IEEE Software, vol.17, no. 3, pp. 28-36, May/June 2000, doi:10.1109/52.896247