• Practitioners, who often have their noses buried so deeply in today's projects that they don't have time to raise their heads and see what others like them are doing
• Researchers, who (as we've already seen) all too often simply "don't know what goes on in practice"
Robert L. Glass is president of Computing Trends, the publisher and editor of the Software Practitioner newsletter, editor of the Loyal Opposition column in IEEE Software, editor emeritus of Elsevier's Journal of Systems and Software, and a certified "premier curmudgeon of software practice." He has an honorary PhD from Linkoping University, Sweden. Contact him at firstname.lastname@example.org; he'd be pleased to hear from you.