Issue No.04 - July/August (2007 vol.24)
J.B. Rainsberger , Diaspar Software
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MS.2007.101
We must care about getting software features right, even when we think the customer is wrong. By asking for examples up front, we can shine a spotlight on misunderstandings before they have a chance to do much damage.
example, customer, user, test, specification, communication, misunderstanding, collaboration
J.B. Rainsberger, "Ask for Examples", IEEE Software, vol.24, no. 4, pp. 22-23, July/August 2007, doi:10.1109/MS.2007.101