Big Island, Hawaii
Jan. 3, 2005 to Jan. 6, 2005
G. L. Kolfschoten , Delft University of Technology, The Netherlands
W. Veen , Delft University of Technology, The Netherlands
Research has demonstrated the added value of Group Support Systems (GSS) when they are applied under the right circumstances. However, the design of a GSS session remains a complex task and is vital for successful intervention using the technology. GSS supported sessions are dynamic and mostly unpredictable events, and preparation is therefore difficult. This paper presents a suite to support novice facilitators in the design of GSS sessions. The suite contains several tools and supports not only the design process of a GSS session but also the learning process of a novice facilitator during the preparation. The paper will explain the theoretical basis of the suite, the tools within the suite and a first evaluation of the added value of this suite for novice facilitators.
G. L. Kolfschoten, W. Veen, "Tool Support for GSS Session Design", HICSS, 2005, 2014 47th Hawaii International Conference on System Sciences, 2014 47th Hawaii International Conference on System Sciences 2005, pp. 16b, doi:10.1109/HICSS.2005.626