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New Business Models for Improving Marketable Quality and Networking Service of Japanese Laundry Companies
Fukuoka, Japan March 29-March 31
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/AINA.2004.1001118th International Conference on Adva ...
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Fumiko Koga, Fukuoka Institute of Technology, Japan
Heihachiro Fukuda, Fukuoka Institute of Technology, Japan
Presently, laundry companies in Japan are trying to avoid excessive competition in order to improve the service quality. The purpose of this paper is to give some business models to improve the marketable quality of an enterprise by introducing Business to Consumer in Electronic Commerce. The methods used for this purpose are based on investigation of companies actual conditions through the Internet and application of quality evaluation indicator for service enterprises proposed by Koga et al. By using computer networks the marketable quality of the enterprise can be improved.
Citation:
Fumiko Koga, Heihachiro Fukuda, "New Business Models for Improving Marketable Quality and Networking Service of Japanese Laundry Companies," aina, vol. 2, pp.493, 18th International Conference on Advanced Information Networking and Applications (AINA'04) Volume 2, 2004
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