This paper presents a quantitative approach to using E-commerce data to measure, monitor, and control the performance of a supply chain. The performance is measured in terms of the turn-around time for a business transaction. This performance is monitored and correlated to a set of parameters so that the resulting mathematical relation is used as a model to design control measures to bring the performance to a desirable level. Computational algorithm is presented in the modeling process, and design of control measures is derived based on this model.
Citation:
Trung T. Pham, "Quantitative Approach to Using E-Commerce Data to Monitor and Control the Performance of a Supply Chain," eee, pp.157-162, 2004 IEEE International Conference on e-Technology, e-Commerce and e-Service (EEE'04), 2004