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Investigating the Relationship between Usability and Conceptual Gaps for Human-Centric CASE Tools
Stresa, Italy September 05-September 07
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/HCC.2001.995263IEEE 2001 Symposium on Human Centric ...
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A. Seffah, Concordia University
J. Rilling, Concordia University
Several interviews we conducted highlight that many of the ease-of-use (usability) problems of CASE tools are instances of "conceptual gaps." A conceptual gap arises because of some difference between the developer?s mental model of the integrated software development environment (IDE) and the way it can be used. Filling these gaps is the first step towards human-centric IDE. In this article, we begin by motivating our investigations with a survey highlighting common usability problems in the most popular Java IDEs. We then discuss how the developer?s experiences with the complicity of cognitive studies can minimize these conceptual gaps while making the IDE more human-centered. We close our discussion with recommendations for establishing a rigorous scientific investigation for filling these conceptual gaps, as well as for developing and evaluating the ease-of-use of IDEs.
Citation:
A. Seffah, J. Rilling, "Investigating the Relationship between Usability and Conceptual Gaps for Human-Centric CASE Tools," hcc, pp.226, IEEE 2001 Symposium on Human Centric Computing Languages and Environments (HCC'01), 2001
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