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Designing Mobile Information Services: User Requirements Elicitation with GSS Design and Application of a Repeatable Process
Big Island, Hawaii January 05-January 08
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/HICSS.2004.10013Proceedings of the 37th Annual Hawaii ...
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The main challenge in the first phase of designing mobile services is eliciting user requirements. We propose a repeatable process for eliciting user requirements based on the literature on requirements engineering and group support systems. We applied the repeatable process in three sessions to elicit user requirements for a mobile information service on a UMTS testbed. The sessions resulted in ideas for services that are highly valued by potential users and criteria for when they will or will not use the service.
Citation:
"Designing Mobile Information Services: User Requirements Elicitation with GSS Design and Application of a Repeatable Process," hicss, vol. 1, pp.10018c, Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 1, 2004
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