Contextual Collaboration: Platform and Applications
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| Shanghai, China September 15-September 18 |
Hui Lei, IBM T. J. Watson Research Center, Yorktown Heights, NY, USA
Henry Chang, IBM T. J. Watson Research Center, Yorktown Heights, NY, USA
Terry Heath, IBM T. J. Watson Research Center, Yorktown Heights, NY, USA
Jenny S. Li, IBM T. J. Watson Research Center, Yorktown Heights, NY, USA
Nitin Nayak, IBM T. J. Watson Research Center, Yorktown Heights, NY, USA
Contextual collaboration refers to people-to-people collaboration from within IT-enabled business operations. We have designed and implemented a middleware platform for enabling contextual collaboration, and built collaborative applications on top of the platform. The platform embodies three main themes: on-demand, adaptive, and integrated. It is on-demand in that it allows collaboration data and services to be accessed from within business applications as the business need arises. It is adaptive in that it brings the right set of collaboration elements to the user, in a manner sensitive to business context. It integrates collaboration elements across multiple sources, multiple modalities, and multiple vendor technologies. In addition, it integrates structured collaborative activities with ad hoc peer collaboration tools, and with the business processes at large. To validate and leverage the contextual collaboration platform, we have developed an Eclipse-based collaborative development environment and a browser that enables collaborative Web applications. Our contextual collaboration platform and applications promise to yield a more productive and more satisfying business practice.
Citation:
Hui Lei, Dipanjan Chakraborty, Henry Chang, Michael J. Dikun, Terry Heath, Jenny S. Li, Nitin Nayak, Yasodhar Patnaik, "Contextual Collaboration: Platform and Applications," scc, pp.197-206, Services Computing, 2004 IEEE International Conference on (SCC'04), 2004
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