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Quality Improvement - The Six Sigma Way
Hong Kong, China October 30-October 31
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/APAQ.2000.883798The First Asia-Pacific Conference on ...
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Mala Murugappan, Gargi Keeni, "Quality Improvement - The Six Sigma Way," Asia-Pacific Conference on Quality Software, pp. 248, The First Asia-Pacific Conference on Quality Software (APAQS'00), 2000.
 
 
BibTex
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@article{ 10.1109/APAQ.2000.883798,
author = {Mala Murugappan and Gargi Keeni},
title = {Quality Improvement - The Six Sigma Way},
journal ={Asia-Pacific Conference on Quality Software},
volume = {0},
year = {2000},
isbn = {0-7695-0825-1},
pages = {248},
doi = {http://doi.ieeecomputersociety.org/10.1109/APAQ.2000.883798},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
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TY - CONF
JO - Asia-Pacific Conference on Quality Software
TI - Quality Improvement - The Six Sigma Way
SN - 0-7695-0825-1
SP
EP
A1 - Mala Murugappan,
A1 - Gargi Keeni,
PY - 2000
VL - 0
JA - Asia-Pacific Conference on Quality Software
ER -
 
Mala Murugappan, Tata Consultancy Services
Gargi Keeni, Tata Consultancy Services
Six Sigma provides an effective mechanism to focus on customer requirements, through improvement of process quality. In the Global Engineering Development Center of Tata Consultancy Services (TCS - GEDC) at Chennai, India, Six Sigma projects are being carried out with the objective of improving on time delivery, product quality and in-process quality. This paper describes the application of the Six Sigma methodology comprising the five phases - Define, Measure, Analyze, Improve and Control, by taking the example of a project, and demonstrates the benefits attained.
Citation:
Mala Murugappan, Gargi Keeni, "Quality Improvement - The Six Sigma Way," apaqs, pp.248, The First Asia-Pacific Conference on Quality Software (APAQS'00), 2000
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