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Applying Workflow Management to Support Massive Maintenance
Oxford, England August 26-August 29
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/CMPSAC.2002.104514926th Annual International Computer So ...
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Lerina Aversano, University of Sannio
Sergio Betti, EDS Italia Software S.p.A.
Eugenio Pompella, EDS Italia Software S.p.A.
Silvio Stefanucci, University of Sannio
Workflow Management Systems have proven useful for improving the management end execution of processes in several application domains, including software engineering. In this paper we discuss issues and preliminary results of a project aiming at introducing workflow technology in a software maintenance organization. We apply a four steps process to model the workflows, and the associated flows of documentations, of the massive maintenance process. The paper describes the models obtained and discusses how they have been implemented using market-widespread workflow technology.
Citation:
Lerina Aversano, Sergio Betti, Eugenio Pompella, Silvio Stefanucci, "Applying Workflow Management to Support Massive Maintenance," compsac, pp.1060, 26th Annual International Computer Software and Applications Conference, 2002
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