Several studies have indicated that existing IS (IS) often fail to provide adequate business process support. To systematically identify the reasons for this drawback, we conducted a case study in the automotive domain and a survey among 79 IT practitioners. This paper presents the findings of this empirical research and explains why mere "processorientation" (regarding business process support) is scarce.
Citation:
Bela Mutschler, Johannes Bumiller, Manfred Reichert, "Why Process-Orientation is Scarce: An Empirical Study of Process-oriented Information Systems in the Automotive Industry," edoc, pp.433-440, 10th IEEE International Enterprise Distributed Object Computing Conference (EDOC'06), 2006