loading...
Knowledge Transfer: Short-Circuiting the Learning Cycle?
Kauai, Hawaii January 04-January 07
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/HICSS.2006.246Proceedings of the 39th Annual Hawaii ...
 This Article 
 
PURCHASE ARTICLE: $0
HTML
 
 Share 
   
 Bibliographic References 
   
 Add to: 
 
Digg
Furl
Spurl
Blink
Simpy
Google
Del.icio.us
Y!MyWeb
 
 Search 
   
Sue Newell, Bentley College
Robert Galliers, Bentley College
Knowledge is considered to be a key organizational resource in the 21st century and the knowledge management ?movement? has alerted organizations to the fact that they should more strategically exploit their knowledge assets. Companies are thus lured by the suggestion that they can gain competitive advantage by the more astute management of their knowledge base and in particular, by the transfer of knowledge across individuals, groups and organizational units, using IT to accomplish this. In this paper, we reflect on this common view of knowledge transfer. More specifically, we question an implication of this view - essentially the possibility of short-circuiting the learning cycle, so that individuals do not have to rely on their personal or shared experiences to identify better practices, but can learn from the codified lessons of others through IT systems. More importantly, we consider the characteristics of knowledge — that knowledge is distributed, ambiguous and disruptive — that makes its transfer highly problematic. We conclude by considering ways of overcoming these barriers by emphasizing the importance of social systems alongside technical systems.
Citation:
Sue Newell, Robert Galliers, "Knowledge Transfer: Short-Circuiting the Learning Cycle?," hicss, vol. 7, pp.149b, Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06) Track 7, 2006
Usage of this product signifies your acceptance of the Terms of Use.