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The Influence of Checklists and Roles on Software Practitioner Risk Perception and Decision-Making
Kauai, Hawaii January 04-January 07
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/HICSS.2006.474Proceedings of the 39th Annual Hawaii ...
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Mark Keil, Georgia State University
Lei Li, Georgia State University
Lars Mathiassen, Georgia State University
Guangzhi Zheng, Georgia State University
This paper investigates: (1) the influence of risk checklists on software practitioner risk perception and decision-making, and (2) the influence of role (inside project manager vs. outside consultant) on software practitioner risk perception and decision-making. Evidence on these points is presented based on a role playing experiment conducted with 128 software practitioners. Results show that a risk checklist helps software practitioners identify more risks than they would identify without the aid of a checklist. However, the role assigned to subjects did not seem to affect either their risk perception or behavior. The number of risks identified did not affect decision-making, but the use of a risk checklist appeared to shape subjects? perceptions of which risks were salient in the scenario. Interestingly, subjects using a checklist were able to identify more seeded risks in the scenario, but they also identified more unseeded risks. Implications for research and practice are discussed.
Citation:
Mark Keil, Lei Li, Lars Mathiassen, Guangzhi Zheng, "The Influence of Checklists and Roles on Software Practitioner Risk Perception and Decision-Making," hicss, vol. 9, pp.229b, Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06) Track 9, 2006
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