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Audio vs. Chat: The Effects of Group Size on Media Choice
Big Island, Hawaii January 03-January 06
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/HICSS.2007.9240th Annual Hawaii International Conf ...
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Andreas Lober, University of Zurich
Gerhard Schwabe, University of Zurich
Sibylle Grimm, University of Zurich
The increasing usage of audio and chat communication in private and commercial cooperative settings requires new insight into choosing the appropriate media for collaborative tasks. The paper presents the results of two series of experiments comparing audio and chat communication with varying group sizes. The experimental data indicates that chat scales up better to an increase in group size than audio. We propose that the media richness theory appropriately predicts the productivity of small groups, while the media characteristics proposed by the theory of media synchronicity as well as media speed can be used to predict larger group productivity.
Citation:
Andreas Lober, Gerhard Schwabe, Sibylle Grimm, "Audio vs. Chat: The Effects of Group Size on Media Choice," hicss, pp.41b, 40th Annual Hawaii International Conference on System Sciences (HICSS'07), 2007
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