This paper brings a historic perspective of the Intel e-Business data center growth from supporting a simple static Web site to a leading e-Business implementation, one of the world?s largest and most complex installations of its type. It outlines the challenges facing IT and e- Business operations today and calls out the needs for more advanced platform and service manageability technologies. To cope with these new challenges, the paper introduces the concept of service-oriented infrastructure (SOI), its architecture, key technical components, business benefits, and key steps to of the evolution toward SOI.