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Exploring the Maintenance Process through the Defect Management in the Open Source Projects - Four Case Studies
Tahiti, French Polynesia October 29-November 03
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/ICSEA.2006.40International Conference on Software ...
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Heli Lintula, University of Kuopio, Finland
Timo Koponen, University of Kuopio, Finland
Virpi Hotti, University of Kuopio, Finland
While Open Source Software are becoming evermore widespread and used these days, their maintenance is coming important issue. Earlier studies have shown that defect and version management systems are rich and valuable sources for evaluation of maintenance but they have not studied the use of separate management system for support and feature request. Therefore, in this research we study defect reports, support and feature requests of Open Source Software projects through four case studies from SourceForge. Results showed that most of the case studies used actively those systems but discussion forums were even more active. Although reports and requests were submitted, most of them did not cause any changes or further actions because they were closed shortly as duplicates, invalid or without any resolution.
Index Terms:
Open Source, Defect life-cycle, Evaluation, Issue tracking, Bug tracking.
Citation:
Heli Lintula, Timo Koponen, Virpi Hotti, "Exploring the Maintenance Process through the Defect Management in the Open Source Projects - Four Case Studies," icsea, pp.53, International Conference on Software Engineering Advances (ICSEA'06), 2006
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