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Service Is in the Eyes of the Beholder
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MC.2007.398November 2007 (vol. 40 no. 11) pp. 33-37
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Tiziana Margaria, Potsdam University
We are in the early phases of the service era, with visions and promises, and as a community we still seek the essence and characterization of service orientation.

[1] 33 T. Magadenz, N. Blum, and S. Dutkowski, "Evolution of SOA Concepts in Telecommunications," Computer, Nov. 2007, pp. 46–50.
[2] T. Margaria and B. Steffen, "Service Engineering: Linking Business and IT, Computer, Oct. 2006, pp. 53–63.
[3] M. Kaiser, "From Composition to Emergence: Toward the Realization of Policy-Oriented Enterprise Management, Computer, Nov. 2007, pp. 57–63.
[4] D. Levy, "Web Services 'Wizard' May Help Computers Do People's Work, Researcher Says"; http://news-service.stanford.edu/news/2007/ may2petrie-050207.html.
[5] J. Helbig and A. Scherdin, "Creating Business Value through Flexible IT Architecture," Computer, Nov. 2007, pp. 55–56.
[6] M.P. Papazoglou et al., "Service-Oriented Computing: State of the Art and Research Challenges," Computer, Nov. 2007, pp. 38–45.
[7] ITU-T Recommendation I.312/Q.1201, "Principles of Intelligent Network Architecture," Oct. 1992.
[8] Information Systems Audit and Control Association, "Control Objectives for Information and Related Technology (CobiT)"; www.isaca.org.
[9] C. Petrie, M. Genesareth, and P. Hoffman, "POEM: Policy-Oriented Enterprise Management"; http://logic.stanford.edu/talks/deriwest physics.

Index Terms:
service orientation, enterprise services, business service stack, Intelligent Network, Web services
Citation:
Tiziana Margaria, "Service Is in the Eyes of the Beholder," Computer, vol. 40, no. 11, pp. 33-37, Oct. 2007, doi:10.1109/MC.2007.398
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