Managing E-Mail Overload: Solutions and Future Challenges

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http://doi.ieeecomputersociety.org/10.1109/MC.2007.65

February 2007 (vol. 40 no. 2) pp. 31-36

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	ASCII Text	x
	David Schuff, Ozgur Turetken, John D'Arcy, David Croson, "Managing E-Mail Overload: Solutions and Future Challenges," Computer, vol. 40, no. 2, pp. 31-36, February, 2007.

	BibTex	x
	@article{ 10.1109/MC.2007.65, author = {David Schuff and Ozgur Turetken and John D'Arcy and David Croson}, title = {Managing E-Mail Overload: Solutions and Future Challenges}, journal ={Computer}, volume = {40}, number = {2}, issn = {0018-9162}, year = {2007}, pages = {31-36}, doi = {http://doi.ieeecomputersociety.org/10.1109/MC.2007.65}, publisher = {IEEE Computer Society}, address = {Los Alamitos, CA, USA}, }

	RefWorks Procite/RefMan/Endnote	x
	TY - MGZN JO - Computer TI - Managing E-Mail Overload: Solutions and Future Challenges IS - 2 SN - 0018-9162 SP31 EP36 EPD - 31-36 A1 - David Schuff, A1 - Ozgur Turetken, A1 - John D'Arcy, A1 - David Croson, PY - 2007 KW - E-mail management KW - Knowledge management KW - Information overload VL - 40 JA - Computer ER -

David Schuff, Temple University

Ozgur Turetken, Ryerson University

John D'Arcy, Towson University

David Croson, Southern Methodist University

With proper application of automatic filtering, clustering, and new user interface metaphors, e-mail can once again become an effective knowledge management tool rather than a source of information overload.

Index Terms:

E-mail management, Knowledge management, Information overload

Citation:

David Schuff, Ozgur Turetken, John D'Arcy, David Croson, "Managing E-Mail Overload: Solutions and Future Challenges," Computer, vol. 40, no. 2, pp. 31-36, Feb. 2007, doi:10.1109/MC.2007.65

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