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The Changing Software Business: Moving from Products to Services
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MC.2008.29January 2008 (vol. 41 no. 1) pp. 20-27
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Michael A. Cusumano, "The Changing Software Business: Moving from Products to Services," Computer, vol. 41, no. 1, pp. 20-27, January, 2008.
 
 
BibTex
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@article{ 10.1109/MC.2008.29,
author = {Michael A. Cusumano},
title = {The Changing Software Business: Moving from Products to Services},
journal ={Computer},
volume = {41},
number = {1},
issn = {0018-9162},
year = {2008},
pages = {20-27},
doi = {http://doi.ieeecomputersociety.org/10.1109/MC.2008.29},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
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TY - MGZN
JO - Computer
TI - The Changing Software Business: Moving from Products to Services
IS - 1
SN - 0018-9162
SP20
EP27
EPD - 20-27
A1 - Michael A. Cusumano,
PY - 2008
KW - software
KW - business models
VL - 41
JA - Computer
ER -
 
Michael A. Cusumano, Massachusetts Institute of Technology
A dramatic shift is under way in the enterprise-software industry as established vendors embrace services in the wake of declining product revenues. It remains to be seen whether life-cycle dynamics or business-model choices are behind the long-term trend.

[1] 20 M.A. Cusumano, The Business of Software, Free Press/Simon &Schuster, 2004.
[2] M.A. Cusumano, "The Changing Labyrinth of Software Pricing," Comm. ACM, July 2007, pp. 19–22.
[3] J. Utterback, Mastering the Dynamics of Innovation, Harvard Business School Press, 1994.
[4] C.M. Christensen, The Innovator's Dilemma, Harvard Business School Press, 1997.
[5] M.A. Cusumano and R.W. Selby, Microsoft Secrets, Free Press/Simon &Schuster, 1995.
[6] T. Knecht, R. Leszinski, and F.A. Weber, "Memo to a CEO: Making Profits after the Sale," McKinsey Quarterly, Nov. 1993, pp. 79–86.

Index Terms:
software, business models
Citation:
Michael A. Cusumano, "The Changing Software Business: Moving from Products to Services," Computer, vol. 41, no. 1, pp. 20-27, Jan. 2008, doi:10.1109/MC.2008.29
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