This essay discusses the notion of sensemaking, including definitions and possible applications for intelligent decision support systems. The perspectives on the notion of sensemaking are those of psychology, human-centered computing, and naturalistic decision making. The essay discusses a number of myths about sensemaking (for example, that sensemaking is merely "connecting the dots"), showing how empirical evidence about expert decision making refutes the myths.
Index Terms:
curiosity, comprehension, mental model, situation awareness, definitions of sensemaking
Citation:
Gary Klein, Brian Moon, Robert R. Hoffman, "Making Sense of Sensemaking 1: Alternative Perspectives," IEEE Intelligent Systems, vol. 21, no. 4, pp. 70-73, July/Aug. 2006, doi:10.1109/MIS.2006.75