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Design Principles for B2B Services - An Evaluation of Two Alternative Service Designs
Salt Lake City, Utah, USA July 09-July 13
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/SCC.2007.50IEEE International Conference on Serv ...
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Christine Legner, University of St. Gallen CH-9000 St. Gallen
Tobias Vogel, University of St. Gallen CH-9000 St. Gallen
A service-oriented architecture (SOA) promises a more flexible intra- and interorganizational integration of heterogeneous application systems. The central design element of a SOA consists of services which encapsulate existing application logic, and can be dynamically combined to form business processes. This paper aims at contributing to the emerging discipline of "service engineering" by investigating the design principles for B2B services. The authors draw on an analysis of the literature to derive the main design principles for services and evaluate two alternative design proposals for a concrete application scenario in the automotive industry. The results comprise statements on the quality of the service design in the concrete case as well as an outlook for future topics of research in "service engineering".
Citation:
Christine Legner, Tobias Vogel, "Design Principles for B2B Services - An Evaluation of Two Alternative Service Designs," scc, pp.372-379, IEEE International Conference on Services Computing (SCC 2007), 2007
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