The recent growth of search technology has enabled people to find information more easily. However, most people need to refind information on a daily basis. Finding and refinding are different activities and require different types of support. However, current refinding support systems don?t consider this point. This has caused several problems: PVR, loss of contextual information, and difference in search experiences. We discuss these problems and their solutions from a cognitive perspective. We propose a process-recollective refinding support system based on this discussion. We demonstrate a novel approach to refinding information on the web and a specific system as an example.