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Virtual Bookstores Quality Evaluation: A Case Study
Montr?al, Canada October 02-October 02
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/WSE.2002.1134092Fourth International Workshop on Web ...
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Adriano Bessa Albuquerque, Universidade de Fortaleza
Arnaldo Dias Belchior, Universidade de Fortaleza
E-commerce is considered an excellent alternative for companies to reach new customers. Many e-commerce websites have a short life. The success of these virtual stores depends on many issues, especially their quality, as it is such a complex solution. This paper shows the users, quality evaluation of three virtual bookstores, according of a software quality evaluation model. The obtained results on the evaluation were compared to an established Quality Standard for e-commerce websites in order to define the attributes that have reached the Quality Standard and those that have not.
Citation:
Adriano Bessa Albuquerque, Arnaldo Dias Belchior, "Virtual Bookstores Quality Evaluation: A Case Study," wse, pp.73, Fourth International Workshop on Web Site Evolution (WSE'02), 2002
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